Privacy
What we keep, what we don't, and how to change your mind. Last updated 8 November 2026.
Your location
We use your location to find places near you, then forget it. We don't store where you are.
We count which towns and areas people search in, to see where here.co.uk is used. That never includes your exact location.
You can always type a place instead. Swiping works the same either way.
Accounts
You don't need an account to swipe. You only sign in to save shortlists or write a review.
We keep your name, your email and how you signed in (Apple, Google or an email link). No password is stored, because we don't use one.
Reviews
Reviews show your first name and initial. Nothing else.
If someone reports a review, it stays up while we check. We'll check it as soon as we can. You can't edit a review while it's being checked. Our review policy.
Deleting your account
You can delete your account any time in Account settings. This deletes your account, your shortlists and your reviews. Ratings update to match.
Group swipes
Joining a group swipe needs no account. We keep the first name you give and your answers, so the group can see who has finished and what everyone agreed on.
Nobody in the group sees how anyone else voted on a place. Your "Not this" reasons are just for you.
Group swipes are deleted 30 days after the plan's date.
How the site is used
We keep a record of how here.co.uk is used, in our own database, not another company's: which steps people take, which ideas they keep and which pages they visit. It never includes where you are, your IP address or your full device details.
If you allow statistics cookies, a random code lets us see when someone comes back, for up to 13 months. You can turn it off at any time in your cookie settings, and the code is deleted.
If you allow statistics cookies, we also use Google Analytics, through Google Tag Manager, to see how the site is used. Google then sets its own cookies and receives your IP address and device details, as any website you visit does. We never send it where you are. Without your yes, nothing goes to Google, and turning statistics off stops it.
We keep this record for 25 months, then only totals.
Businesses
If you run a business on here.co.uk, we keep what you add to your page, who's on your team and your billing details. Stripe handles payments. We only see your card's type and its last four digits.
If your business has a page but hasn't claimed it, we may email an address we found on your own website or in open map data, to tell you about your page. Every email says why you got it and has a one-click "Stop emails about this page".
Services we use
A few other companies do specific jobs for us. Each only gets what that job needs.
- Stripe, for payments.
- Cookiebot, for your cookie choices.
- Apple and Google, to sign you in, only if you choose them.
- Postmark, to send our emails.
- Sentry, to tell us when something breaks, with personal and location details removed.
- Google Analytics, through Google Tag Manager, to see how the site is used, only if you allow statistics cookies.
- Anthropic, to write some place descriptions from information about the business. No visitor data is sent.
- Backblaze, for backups and photos, in the EU.
- A monitoring service that checks the site is up.
Our fonts and maps come from here.co.uk itself, so loading a page doesn't send your details anywhere else.
Contact
Questions about your data, or want a copy of it, a correction or for us to delete it? Email [email protected]. We'll answer within one month.
here.co.uk, which is responsible for your data. You can also complain to the Information Commissioner's Office (ico.org.uk).